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PRIVACY POLICY

Effective 3/16/2023

 

CryptoMediaCo, LLC, doing business as The Hagers Make (herein referred to as The Hagers Make), operates the website www.thehagersmake.com in order to provide customers the opportunity to purchase unique gifts, home décor, and other laser-engraved or CNC-assisted items.

 

The Hagers Make is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you understand what private information we collect and how this information is used.

 

Types of privacy information collected

We use third-party analytics and payment software, hosted through Wix.com, to receive, collect, and store any information you enter on our website or provide to us in any other way. This information may be gathered through review forms, contact forms, and the checkout process. This information may include:

  • Name

  • Mailing address

  • Phone number

  • Email address

  • Credit card information

  • Billing address

  • Product reviews

 

You may choose to provide less information. However, doing so may prevent us from processing and shipping your order, responding to your comments/reviews, providing you with information on sales and promotions, or otherwise negatively impact your experience with The Hagers Make.

 

This information will be used to allow us to process your payment and ship your order. We may also use this information to provide you with special offers and information on new products or offerings. You may choose to opt out of receiving promotional material at any time by clicking “Unsubscribe” at the bottom of promotional emails.

 

Financial information related to each transaction (customer name, mailing address, cost of product, type of payment method, and order number), may be recorded in our third-party bookkeeping software. This information is used to assist us in resolving any billing or order issues you may encounter.

 

Automatically collected information

We automatically collect data on the Internet protocol (IP) address used to connect your computer to the Internet, login, computer & connection information, and purchase history. We may use third-party software tools to measure and collect session information, including page response times, lengths of visits to certain pages, page interaction information, and methods used to browse away from the page. Our website uses cookies, through our third-party data collection affiliates. You may specify which cookies are or are not used while on our website. Opting out of cookies may reduce the website’s functionality.

 

We use the information collected to improve our business processes, to create aggregated statistical data that we or our business partners may use to provide and improve our services, and to comply with any applicable laws and regulations.

 

Social media information

If you visit The Hagers Make social media sites through your social media account, we also collect information that the respective social media networks give us. Depending on the social media network, this can include your username, name, email address, contact list, and more. In addition, we collect demographic data when users interact with The Hagers Make social media accounts.

 

Sensitive personal information

The Hagers Make will never gather any of your sensitive personal information, such as your social security number, driver’s license number, race, ethnicity, health metrics, or information on your criminal background.

 

How the information collected is used

We use your personal information for the following reasons:

  • Completing your transactions

  • Shipping your purchases

  • Resolving customer complaints

  • Communicating sales, promotions, and new products

  • Evaluating analytics to see how our customers engage with www.thehagersmake.com

  • Evaluating analytics to see how our customers engage with our social media accounts

  • Compliance with applicable laws and regulations

 

The Hagers Make will not sell your information.

 

How we store, share, and disclose collected information

We may share your information with third-party affiliates that we have partnered with in order to provide you with a great customer experience. The Hagers Make website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We also partner with Google Analytics, Stripe, and PayPal through our Wix domain. These affiliates may also store your information.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We store your information until it is no longer needed for business purposes.

 

For more information about the privacy practices of Wix.com and our affiliated third-party agencies, please visit the appropriate website:

 

How we communicate with you

The Hagers Make may contact you to notify you regarding your orders, to troubleshoot problems with your transactions, to resolve a dispute, to collect fees or monies owed, to request your opinion through questionnaires, to send updates about our company and products, or as otherwise required by law. We may contact you via email, telephone, text messages, and postal mail.

 

Information security

We act in good faith to keep your private information secure and safe. Most of your personal information is encrypted and therefore reasonably protected. However, data leaks and malicious attacks do occur. Please understand that when you provide your personal information on our website, you are doing so at your own risk.

 

Withdrawal of consent

By visiting www.thehagersmake.com, you consent to allow us to use your information as specified above. You may withdraw your consent or limit the type of information we collect by contacting us at thehagersmake@gmail.com or by sending us a written request to 13151 Kramer Rd, Farley, IA 52046. Withdrawal of consent may limit your ability to utilize all features and offerings of our website.

 

Child privacy

Our website is not intended for individuals under 18 years of age. The Hagers Make does not knowing collect, use, or disclose personal data from children under 18. If you believe we have collected, used, or disclosed personal data from a child under the age of 18, please contact us immediately so we can take appropriate action.

 

Privacy Policy updates

The Hagers Make reserves the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Contact information

If you have any questions or concerns about this privacy policy, or if you would like to access, correct, or delete any personal information we have about you, please contact us at thehagersmake@gmail.com or send us mail at:

The Hagers Make

13151 Kramer Rd

Farley, IA 52046

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